Northern Nevada's one stop shop for all of your pool and spa needs

Testimonials

Testimonials

Let Our Customers Speak For Us!

Awesome service. From the initial meeting to shop the spas all the way through installation and then removal of the old spa- Robert Allen pools and spas has been fantastic. We have been enjoying the bullfrog spa since its installation and it has worked flawlessly. Highly recommend this family owned business!

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David Geddes

We had a pool installed this summer and couldn’t be happier with the company. Zach was a pleasure to work with and kept us informed every step of the way. He has been wonderful, even after the install with answering all of our maintenance questions and concerns. The attention to detail throughout the process did not go unnoticed. We can’t thank Zach enough for working hard to make a long time dream come true for our family.

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Ashley Flock

You should be so lucky that Robert Allen Pools & Spas has an opening in their schedule to build your pool. We were able to get in their schedule because they have great relationships with local building contractors. R.A.P.&S. built us a beautiful indoor pool. They built the most efficient pool system with the highest quality engineering. Many people only leave feedback when they are unhappy, but I had to leave 5 star feedback because everything is PERFECT! Thanks Robert Allen Pools & Spas!

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Mary Hampton

We were referred to Robert Allen Pools by our landscaper, Spencer Ball, at Nvision Landscape. He has worked with Zack and crew often. Our job was not an easy one as they ran into bedrock, but they persevered and got the job done. Zack kept us informed all along the way. He made sure we did not have any surprises. Zack worked seamlessly with Spencer to get our pool area done and we couldn't be happier with the results. The staff is also knowledgeable and helpful with any question we have. I would recommend them to anyone looking for a quality product with great people to work with.

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Vince Menozi

Great working with Zack Allen at Robert Allen Pools... so Happy with Our Pool/ Spa !!

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William Lawrence

Great customer service and care. We bought our hot tub a year ago and enjoyed it ever since. Recently we moved and called to have them help us to relocate it. Both times the crew were extremely nice, knowledgeable and professional. They worked quickly and took care of our unit. I would highly recommend using them and their hot tubs rocks!!

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Yifat Chen

We purchases out hot tub in 2013. Robert Allen disposed of our old equipment and was very prompt in installing our new hot tub. They have all parts and chemicals to maintain the equipment in perfect operating condition so I get all my hot tub supplies from them. We love our hot tub and appreciate how helpful all of the employees have been during the past four years.

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Robert Rothe

We've had two other pool companies whose service and integrity were questionable. I LOVE Robert Allen's staff (especially Lei and Cody) and their willingness to always go the extra mile whenever a problem with our pool or equipment arises. Proactive, honest, and super pleasant people to work with -- and it's always great that the same people are there season after season and know who you are.

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Penelope C

We love the spa and use it all the time. Robert Allen and crew has been friendly and helpful from installation to any questions we might have. We struggled in trying to find the right spa for our first purchase and found so many different companies. We lucked out with Robert Allen

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Bob and Sharon H

I can't thank the Allens and their staff enough, for making the spa buying experience as simple and pain-free as possible. We absolutely love our Bull Frog R6. First snow of the year and we were enjoying the great outdoors as a family! I can't believe I waited so long to buy one. Our kids can't wait to get in every night!

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David Peterson

We were looking for cleaning tools for our pool and we came across this location. The staff is friendly and very knowledgeable. Tools were affordable and in stock unlike everywhere else (during this pandemic time.) You won’t be disappointed. We will be coming back for any future needs.

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Dennyse Martinez

I have been a customer of Robert Allen Pools for over 12 years. Anytime a have had a problem with one of my two bullfrog spas, they have been right there to provide service and repair. I recently had an expensive repair that I felt should be under warranty, and although Bullfrog disagreed, Robert Allen stood behind there product and warranted the part for me. Thanks Robert Allen Pools & Spas.

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Madeline Wilson

We bought a house in Incline Village that has a BullFrog hot tub. When we learned that it was purchased from Robert Allen Pools & Spas we visited the Reno, NV store. We learned so much from Sarah ... from the marvelous and attractive features of the hot tub to the proper care and maintenance. Sarah patiently walked us through the various steps and gave us options for care comparing the costs, benefits and possible complications with each. Sarah is helpful and eloquent. She obviously loves her own hot tub and speaks with a dozen years of experience. We will continue to call Robert Allen Pools with our questions and visit their Reno location to buy supplies, which are reasonably priced. We give Robert Allen Pools & Spas and Sarah the highest possible marks!!!

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Michael Briggs

We had our pool resurfaced, as well as the pool deck re-done with pavers, and a new automatic pool cover. This whole process needed to be coordinated with the paver construction company and it was done without delay and with fantastic results. We also switched from an in-ground spa to a hot tub from Robert Allen. This is allowing us to use the hot tub in the winter, which we could not do before. I would highly recommend Robert Allen Pools and Spas for any pool installations or re-do's or spas. We also use their pool maintenance service and they are always reliable and professional.

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Lani Moss

Great products but better team... FABULOUS customer service....

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Colm Lowndes

Love these guys. Great tubs, helpful, continue to provide service after 18 years (yes, hot tub still working although it needed some new parts here and there)

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Dianne Karp

The heater went out in my spa over Christmas vacation, their technician showed up within an hour and fixed it. Excellent product and service. And very nice people

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Jim Mckee